Insurance AR Specialist (Medical Billing)

Location: United States; remote role

Company

hirify.global supports community oncologists through a patient-centric, physician-driven, and technology-powered healthcare model.

What you will do

• Manage assigned insurance accounts receivable, especially accounts aged 60 days or more.
• Review EOBs within a two-week turnaround and document collection activity accurately.
• Follow up with insurance carriers, research outstanding balances, and re-file claims when necessary.
• Contact and counsel patients regarding self-pay balances and respond to inquiries by phone and mail.
• Prepare adjustment forms, collection logs, daily reports, and supporting documentation.
• Coordinate with supervisors and other departments to resolve account issues and identify process improvements.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• At least three years of medical collections experience required, preferably in an oncology healthcare setting.
• Detailed knowledge of billing, HCPCS, CPT, and ICD codes.
• Expertise in medical insurance policies and reimbursement regulations, including Medicare and Medicaid.
• Strong analytical, organizational, multitasking, negotiation, problem-solving, communication, and customer service skills.
• Proficiency with Microsoft Word, Excel, Outlook, databases, patient billing systems, and other medical information systems.

Nice to have

• Radiation oncology or proton therapy experience.
• Previous commercial collections experience.
• Experience with oncology-specific carrier requirements.

Culture & Benefits

• Values-driven environment focused on improving care for people living with cancer and other diseases.
• Startup-oriented culture supported by leaders in oncology, urology, technology, and finance.
• Remote work arrangement for a full-time position.
• Professionalism, adaptability, initiative, mature judgment, and attendance are expected.