Lead Experience Designer (AI)

Location: Dallas, United States

Salary: $92,040–$174,840 annual base compensation; location-specific ranges may apply in California, Colorado, Massachusetts, Virginia, New York, and Washington.

Company

hirify.global designs, builds, manages, and modernizes mission-critical technology systems for enterprise and Fortune 100 clients.

What you will do

• Own client-facing experience design workstreams from discovery and research through detailed design, prototyping, and delivery.
• Design human/AI collaboration, including agentic workflows, human-in-the-loop validation, handoffs, latency, ambiguity, and error recovery.
• Create journey maps, service blueprints, user flows, wireframes, prototypes, dashboards, enterprise applications, and information visualizations.
• Plan and conduct generative and evaluative user research, including research into trust in AI-driven features.
• Facilitate co-creation workshops, lead design reviews, present design decisions, and align clients with engineering, data, and consulting teams.
• Champion accessibility, inclusion, ethical AI use, transparency, and user control while applying AI tools in design and research.

Requirements

• 6–7 years of experience in experience design or a related field.
• Deep knowledge of human-centered design, journey mapping, service design, and complex multi-actor systems.
• Hands-on experience designing AI-driven or agentic product experiences, including human/AI interaction flows and non-deterministic behavior.
• Experience conducting generative and evaluative research and translating findings into delivery with developers and product managers.
• Fluency in Figma or similar tools and ability to create low- to high-fidelity prototypes, including AI-assisted interaction prototypes.
• Excellent communication skills in English, strong facilitation, client presentation, information design, and visual communication abilities.

Nice to have

• Experience in both enterprise and agency or consulting environments.
• Knowledge of IT infrastructure or other complex technical domains.
• Background in human behavior, change management, or applied social sciences.
• Data science, AI/ML, or collaboration with AI engineering teams.
• Experience with AI-assisted design tools such as Figma Make, Miro AI, or Lovable.

Culture & Benefits

• Full-time employment with medical and dental coverage, disability benefits, retirement benefits, paid leave, and paid time off.
• Eligibility for a discretionary annual performance bonus.
• Learning programs and certification opportunities across Microsoft, Google, Amazon, Skillsoft, and other platforms.
• Inclusive workplace supported by employee inclusion networks, volunteering, and giving programs.
• Work with state-of-the-art resources and Fortune 100 clients.