Senior Manager, Operations Program Strategy

Location: New York, New York, United States; onsite

Base salary: $145,000–$175,000 per year, depending on skills and experience

Company

hirify.global develops a secure identity platform that enables safer and easier physical and digital experiences across airports, stadiums, and everyday services.

What you will do

• Lead Central Operations strategic planning, OKRs, business reviews, annual planning, budgeting, and cross-functional initiatives.
• Build and manage the Operations change management and field communications framework.
• Define field operating standards, SOPs, role expectations, quality assurance frameworks, and accountability measures.
• Establish program governance, stage gates, readiness criteria, launch requirements, feedback loops, and field intake processes.
• Align Aviation programs, stakeholders, and field-facing priorities to support consistent execution and reduce competing demands.

Requirements

• 6–8+ years of experience in operations, program management, strategy, or a related function.
• Experience working in a high-growth, complex, or distributed operating environment.
• Proven ability to lead complex cross-functional programs end to end and establish owners, milestones, dependencies, and accountability.
• Experience building scalable operating processes, standards, and governance.
• Strong communication, judgment, organization, attention to detail, follow-through, and ability to influence without direct authority.

Culture & Benefits

• Bright offices with open-concept workspaces, conference rooms, and casual co-working areas.
• Catered lunches and fully stocked kitchens.
• Healthcare plans, family-building benefits, flexible time off, and an annual wellness stipend.
• OneMedical memberships, hirify.global Plus membership, and a 401(k) plan with employer match.
• Stipends and reimbursement programs supporting well-being and learning and development.
• Additional compensation may include annual bonuses, commission, and restricted stock units.