Senior Director of Production Engineering (Observability & Telemetry Platforms)

Location: San Jose, California, USA; hybrid with at least 3 days per week onsite at headquarters

Base salary: $231,000–$330,000 USD annually, excluding commission, bonus, equity, and benefits.

Company

hirify.global provides a cloud security platform based on Zero Trust Exchange and SASE technologies, protecting customers from cyberattacks and data loss.

What you will do

• Define the long-term roadmap and architectural strategy for the global Observability Platform.
• Modernize monitoring stacks using open standards such as OpenTelemetry and optimize total cost of ownership.
• Architect and scale fault-tolerant, low-latency telemetry ingestion and processing pipelines handling petabyte-scale streaming data.
• Optimize platform performance, resource utilization, durability, and cost efficiency as telemetry volumes grow.
• Establish standardized SLOs, error budgets, high-fidelity alerting, and streamlined incident escalation workflows with SRE and incident management teams.
• Lead and develop a distributed engineering organization while partnering with Product Management, Information Security, and Customer Support.

Requirements

• 7+ years of progressive engineering leadership experience managing managers, technical leads, and distributed organizations of 30+ engineers.
• Experience in hyperscale SaaS, cloud provider, or high-transaction distributed systems environments.
• Expertise in observability and telemetry systems, including distributed tracing, high-cardinality metrics, distributed log analytics, and telemetry routing.
• Experience with OpenTelemetry, Kafka, Flink, Vector, VictoriaMetrics, Grafana, Prometheus, ClickHouse, or OpenSearch.
• Strong foundation in cloud-native architecture, Kubernetes, microservices, SRE methodologies, and incident command structures.
• Ability to work onsite at headquarters in San Jose at least 3 days per week.

Nice to have

• Experience with generative AI, AI/ML models, or intelligent agents for production engineering and predictive observability.
• Experience with compliance, data retention, PII masking, and data governance in telemetry environments.
• Open-source contributions to observability projects such as OpenTelemetry or Prometheus.
• Experience with chaos engineering or automated disaster recovery testing at scale.

Culture & Benefits

• Inclusive environment focused on ownership, collaboration, transparency, psychological safety, and continuous learning.
• Health plans, vacation and sick time, parental leave, retirement options, and education reimbursement.
• In-office perks and support for employees and their families.