Manager, Solutions Engineering (Observability)

Location: United States, remote; candidates must be located on the West Coast.

Salary: $234,000–$278,000 OTE annually in the US, plus RSUs.

Company

hirify.global develops Grafana Cloud, a managed observability platform built on open source and open standards for monitoring, incident resolution, and telemetry optimization.

What you will do

• Build, recruit, mentor, and manage a high-performing team of enterprise Presales Solutions Engineers.
• Lead regional planning, go-to-market execution, pipeline development, and financial performance with sales leadership.
• Act as a player-coach by supporting field responsibilities and executive sponsorship of key customer accounts.
• Guide prospects through discovery, demonstrations, stakeholder interviews, workshops, technical validation, POVs, and mutual account plans.
• Partner with Customer Experience, Marketing, Product Management, and Engineering to drive adoption, customer success, community programs, and product improvements.

Requirements

• Must be located on the West Coast of the United States.
• 5+ years of experience in the high-tech industry in roles such as Developer, Sales Engineer, Sales Architect, or Manager.
• Experience mentoring, developing, and managing people and performance over time.
• Experience selling monitoring, data, or visualization products.
• Experience executing formal sales methodologies, Command of the Message, or qualification frameworks such as MEDDPICC.
• Ability to own a book of business, lead regional initiatives, and exceed quarterly targets in partnership with sales leadership.

Nice to have

• Experience with open-source selling or cloud-first and product-led sales motions.
• DevOps experience, including infrastructure as code, CI/CD, or GitHub Actions.

Culture & Benefits

• 100% remote company with team members across more than 40 countries.
• Open-source, transparent, autonomous, and high-trust working environment.
• In-person onboarding for new employees.
• 30 days of annual leave per year, including three Grafana shutdown days, subject to local legislation.
• RSUs for all roles and defined career growth opportunities.