Crisis Management Specialist-1

Location: Charlotte, NC, United States. Workplace type: Office. Applicants must be currently authorized to work full time in the United States.

Company

hirify.global provides banking services and operates a corporate crisis management program supporting customers, colleagues, buildings, and business processes.

What you will do

• Monitor, evaluate, and respond to technology, operational, severe weather, pandemic, and security incidents as part of the crisis management on-call rotation.
• Lead response teams in mitigating incident impacts and recovering affected business units.
• Maintain the crisis communication application, including contact information, groups, rules, and user access.
• Maintain crisis management response plans, membership lists, tasks, and supporting documents.
• Plan and conduct response team training and exercises, and distribute finalized response plans.
• Create executive-level incident summaries and analyze incident data for metrics, trends, and associated bank risk.

Requirements

• Bachelor’s degree.
• 2–5 years of crisis management experience.
• 1–3 years of building and running detailed training scenarios and exercises.
• Knowledge of regulatory and federal crisis management guidance, including FFIEC, FEMA Incident Command System, and HSEEP.
• Ability to work an on-call schedule that may require non-standard business hours.
• Strong written and oral communication, judgment, decision-making, multitasking, prioritization, and Microsoft Office skills.

Nice to have

• Industry certification in incident management, crisis management, crisis communications, or business continuity.
• Experience managing stress and complex situations in a constantly changing environment.

Culture & Benefits

• Full-time office-based position with potential flexible work arrangements determined by the hiring team.
• Health insurance, wellness programs, life and disability insurance, and retirement savings plans.
• Paid leave, paid holidays, and paid time off.
• Eligibility for an applicable incentive compensation plan.
• Ongoing professional development through vendor training, seminars, online training, and industry publications.

Hiring process

• Applications are accepted through September 25, 2026, and may remain open until the position is filled.
• Immigration sponsorship and assistance obtaining work permission are not available.