Mid-Market Account Manager (FinTech)

Location: New York, NY; Salt Lake City, UT; or San Francisco, CA. Hybrid role with on-site expectations of 2–3 days per week in a local office. Candidates outside these areas may be eligible for relocation assistance.

Compensation: OTE of $104,000–$130,000 USD for NYC/Bay Area, Los Angeles, and Seattle; $88,400–$110,500 USD for Salt Lake City and other U.S. cities. This is a commission-earning role.

Company

hirify.global is a growth-stage FinTech company building a hirify.globalible rent payment experience that helps renters manage their largest recurring expense.

What you will do

• Own and prioritize a high-volume portfolio of property management company accounts using account health, engagement, usage, and revenue signals.
• Maintain accurate CRM data, activity records, pipeline information, and renewal tracking.
• Build relationships with day-to-day and senior stakeholders, lead structured check-ins and QBRs, and serve as the primary account contact.
• Identify at-risk accounts early and intervene or escalate before renewal risk becomes churn.
• Execute commercial negotiations and identify upsell and cross-sell opportunities through repeatable playbooks.
• Attend selected industry events and on-site visits, and help improve segmentation logic, playbooks, and tooling.

Requirements

• 2–4+ years of experience in Account Management or Customer Success, preferably managing multiple concurrent accounts.
• Experience owning renewals and standard commercial negotiations within defined playbooks and pricing parameters.
• Strong organizational, prioritization, communication, and relationship-building skills.
• Ability to use account health, usage, and engagement data to identify risks and opportunities.
• Experience collaborating across Sales, Marketing, Customer Success, and Product teams.
• Comfort operating in a rapidly changing FinTech and PropTech environment with evolving processes and tooling.

Nice to have

• Experience with Salesforce or a comparable CRM.
• Experience with customer success or health-scoring tools.

Culture & Benefits

• Inclusive, team-first culture with an emphasis on collaboration and shared success.
• Medical, dental, and vision coverage for full-time U.S. employees.
• Company equity and a 401(k) plan with company match for full-time U.S. employees.
• Unlimited paid time off, 13 company-paid holidays, and parental leave for full-time U.S. employees.
• Free hirify.global subscription for full-time U.S. employees.
• Full-time non-U.S. employees receive competitive compensation, company equity, and unlimited PTO.