FSET Lead Career Advisor

Location: Regular in-person work at offices in Racine, Kenosha, and Waukesha, Wisconsin, USA, with commuting between locations based on business needs.

Salary: USD 23.75–25.90 per hour

Company

hirify.global provides workforce development services through career centers, community sites, and partner locations, helping job seekers and career changers advance into sustainable, high-growth, high-demand careers.

What you will do

• Coach, mentor, train, and guide case management staff on a day-to-day basis.
• Lead team meetings, case staffing sessions, onboarding, performance discussions, and professional development activities.
• Ensure participant assessments, employability plans, and service delivery support FSET requirements and career goals.
• Monitor participant engagement, retention, employment outcomes, and program performance metrics.
• Analyze participant and program data and develop action plans to improve service effectiveness and outcomes.
• Conduct case reviews, documentation audits, compliance spot checks, and quality assurance activities.

Requirements

• Associate degree or equivalent combination of education and relevant experience.
• At least three years of experience in workforce development, career coaching, employment services, case management, human services, or a related field.
• Demonstrated experience coaching, mentoring, training, or leading staff.
• Knowledge of participant-centered case management, career planning, employment barriers, and service strategies.
• Ability to analyze data, use performance metrics, manage multiple priorities, and communicate effectively.
• Proficiency with case management systems, Microsoft Office applications, and data reporting tools.

Nice to have

• Bachelor's degree in Human Services, Social Work, Workforce Development, Education, Public Administration, Business, Healthcare, or a related field.
• Experience with FSET, SNAP Employment & Training, WIOA, TANF, or other workforce development programs.
• Knowledge of labor market trends, career pathways, employer engagement, or grant-funded programs.
• Bilingual language abilities.

Culture & Benefits

• Participant-centered environment focused on empowerment, self-sufficiency, and long-term employment success.
• Emphasis on accountability, collaboration, continuous improvement, and customer service.
• Learning opportunities and professional networking programs.
• Inclusive workplace committed to diversity, fairness, respect, confidentiality, and ethical service delivery.