Senior Director, Fraud Prevention

Location: Phoenix, Arizona, United States; hybrid schedule with in-office work three days per week on Mondays, Wednesdays, and Thursdays

Salary: $180,000–$220,000 annually plus bonus, equity, and benefits

Company

hirify.global operates a car-sharing marketplace connecting guests with hosts across the United States, United Kingdom, Canada, Australia, and France.

What you will do

• Own the end-to-end strategy for user verification, identity fraud prevention, liveness detection, synthetic identity detection, and account monitoring.
• Lead pre-trip fraud investigations, including high-risk booking reviews, manual escalations, risk scoring, and go/no-go decisions.
• Build and lead a multi-tiered organization covering verification operations and fraud investigations, including vendor-supported teams and associated P&L.
• Partner with Product, Engineering, and Data Science to develop automated fraud tooling, platform controls, detection models, and risk-based decisioning.
• Define operational KPIs, quality frameworks, coaching standards, productivity expectations, and investigation feedback loops.
• Represent the fraud and verification function with Legal, Finance, Trust & Safety, industry associations, government agencies, and senior leadership.

Requirements

• 12–15+ years of experience in fraud prevention, identity risk, Trust & Safety, or a related field.
• 10+ years of people management experience, including managing managers and overseeing internal and third-party vendor teams.
• Deep expertise in identity verification, account fraud, document fraud, synthetic identity, account takeover, and pre-transaction risk decisioning.
• Experience partnering with Data Science and Engineering teams to develop and refine fraud detection models.
• Hands-on data skills with SQL, Excel, Google Sheets, or data visualization tools.
• Exceptional communication and strategic leadership skills, including the ability to influence executives and present to board members.

Nice to have

• Advanced degree such as an MBA, JD, or MS, or certification such as CFE or CPP.
• Experience with Sift, Socure, Ekata, Persona, Stripe, or similar fraud and payment platforms.
• Experience in mobility, automotive, consumer technology, or marketplace platforms.

Culture & Benefits

• Full-time employment with medical, dental, and vision insurance, retirement employer matching, paid time off, holidays, volunteer time off, and parental leave.
• Learning and development stipend, cell phone and internet stipend, equity, bonus eligibility, and hirify.global travel credit.
• Hybrid employees receive in-office lunch, snacks, and activities.
• Work alongside Product, Engineering, Data Science, Legal, Finance, and International Trust & Safety functions.