Partner Account Manager (MSP)

Location: Remote within the United States; East Coast preferred

Company

Builds AI-powered security awareness training and attack simulations to reduce human risk from email, voice, video, and other AI-driven attacks.

What you will do

• Identify, prospect, recruit, and close high-potential managed service provider (MSP) partners.
• Manage the full partner lifecycle from signed agreement through launch, expansion, and renewal.
• Lead discovery, product demonstrations, commercial negotiations, and contracting.
• Help MSPs position, package, and sell the platform within their security offerings.
• Drive initial customer deployments, partner adoption, recurring revenue, retention, and expansion.
• Collaborate with Sales, Product, Marketing, Customer Success, and Engineering to develop scalable MSP processes and playbooks.

Requirements

• 5+ years of experience in channel, partner, MSP, or cybersecurity sales.
• Experience carrying a revenue target and closing partner-led business.
• Strong understanding of the MSP business model and recurring managed services.
• Experience developing strategic partner relationships and engaging executive-level stakeholders.
• Experience negotiating pricing and commercial agreements, with the ability to work independently in a fast-moving environment.
• Builder mentality with strong ownership and bias toward action.

Nice to have

• Cybersecurity or security awareness experience.

Culture & Benefits

• Opportunity to build processes and playbooks at an early-stage, high-growth company.
• Medical, dental, and vision insurance.
• Monthly connectivity reimbursement.
• Unlimited paid time off.
• 401(k) retirement savings plan.
• Meaningful equity participation.