7 часов назад
Bilingual Customer Traveling Trainer (Automotive)
55 000CAD
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Customer Traveling Trainer (Automotive): Delivering on-site training and software support for automotive dealerships during system installations with an accent on customer needs, solution configuration, and troubleshooting. Focus on traveling to dealership sites, training customer personnel in French and English, and resolving implementation issues across a highly mobile schedule.
Location: Montreal, QC, Canada; extensive travel to customer dealership sites and travel to the United States for company-paid training may be required
Salary: $55,000 per year
Company
provides software solutions and implementation services for automotive dealerships.
What you will do
- Travel to dealership sites individually and with a team, spending approximately 75–85% of the time on-site.
- Prepare for installations using company equipment and support virtual work from a home office.
- Meet with dealership management to understand business needs and configure suitable solutions.
- Train customer personnel on software products and provide implementation support.
- Diagnose, resolve, and escalate customer issues while communicating with internal groups.
- Submit reports, provide weekly updates, prioritize workloads, and share knowledge with team members.
Requirements
- Ability to travel up to 80% of the time, including travel to the United States for company-paid training when required.
- College diploma or university degree.
- Perfectly bilingual in French and English to communicate with clients outside Quebec.
- Ability to problem-solve and train customers on software products.
- Exceptional organizational, written, and verbal communication skills.
- Outgoing personality and ability to multitask in a fast-paced environment.
Culture & Benefits
- Remote work from a home office with a laptop and other supplied equipment during virtual work periods.
- Structured training including department observations, classroom instruction, product training, dealership operations, and mentoring.
- Medical, dental, vision, and life insurance.
- Pension plan with 100% company matching up to 6%.
- Company car for business and personal use.
- Professional development, internal promotion opportunities, paid vacation and sick days, and referral bonuses.
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