Customer Transformation & Innovation Manager (AI)

Location: Shanghai, China

Company

hirify.global is a pharmaceutical company operating under equal employment opportunity principles and applicable local legislation.

What you will do

• Lead digital innovation projects supporting lifecycle brands from planning and execution through launch.
• Champion AI initiatives across business units and run focused pilots that improve organizational and field effectiveness.
• Support go-to-market transformation and digitalization through strategy materials, measurement, and operating plans.
• Coordinate cross-functional teams, agencies, vendors, and internal resources to deliver compliant digital programs.
• Develop multichannel marketing programs for the Oncology business ecosystem using market research, competitive analysis, and product insights.
• Manage digital databases, internal training, and knowledge-sharing activities.

Requirements

• 3+ years of digital marketing management experience in pharma or a related industry is preferred.
• English and Chinese (Mandarin) communication skills are required.
• Strong AI awareness and the ability to drive meaningful changes in ways of working.
• Experience managing multiple projects and timelines in a complex organization.
• Strong interpersonal, communication, influence, facilitation, and stakeholder-management skills.
• Experience working with agencies or vendors and understanding marketing and campaign-management solutions.

Nice to have

• Experience in the internet business industry.
• Business acumen, entrepreneurial spirit, and a decisive, results-oriented approach.

Culture & Benefits

• Cross-functional collaboration across business units and functions.
• Opportunities to build digital capabilities and share best practices.
• Work with company resources while following digital-program standards and compliance requirements.