Customer Engineer-ETCH (Semiconductor Etch)

Location: Shenzhen, China; onsite work with customer equipment and clean-room operations

Company

hirify.global develops materials science, engineering solutions, and equipment used in semiconductor chip and advanced display manufacturing.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques and digital analytics to troubleshoot technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Work with senior engineers and customers to understand process flows, roadmaps, requirements, and business challenges.
• Train and mentor junior field service engineers.
• Communicate directly with customers and travel approximately 20% of the time.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet onsite safety and environmental requirements.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Health and wellbeing programs supporting employees at work and at home.
• Regular work in clean-room environments with required personal protective equipment.
• Physical work includes extended standing and walking, working in tight spaces and at height, climbing, and lifting up to 35 pounds.
• Regular employment with relocation eligibility.