Case Analyst I - Bilingual (International Education)

Location: Remote in Canada; candidates must be based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, or Nova Scotia, or be willing to relocate to Canada. The posting also lists an office location in Toronto, Ontario.

Salary: CAD 49,000–63,000 per year

Company

hirify.global is a nonprofit social enterprise supporting the educational, economic, and social inclusion of immigrants, refugees, and international students through credential evaluation, policy, programs, and philanthropic initiatives.

What you will do

• Process case files and applications from a variety of educational regions.
• Review documents against credential and documentation requirements.
• Verify client-provided academic information against source documents and databases.
• Assess routine and unique cases using established WES protocols and international education knowledge.
• Process files within specified timeframes while checking the accuracy and consistency of assessment outcomes.
• Protect applicant information and coordinate effectively with internal departments and stakeholders.

Requirements

• Bachelor’s degree in a relevant discipline or equivalent experience.
• At least one year of credential processing and monitoring experience is preferred.
• Must be based in Canada, specifically British Columbia, Alberta, Manitoba, Saskatchewan, Ontario, or Nova Scotia, or be willing to relocate to Canada.
• Fluency in German and/or French is required for reading and comprehending documents; speaking these languages is not required.
• Strong English skills are required for reading and communication.
• Proficiency with Microsoft Office, ability to learn new systems, experience working in multiple systems, and strong organization, communication, customer service, and time management skills.

Nice to have

• Experience with credential evaluations.
• Knowledge of international education or foreign education systems.

Culture & Benefits

• Remote work with flexible scheduling and generous time-off policies.
• Comprehensive wellness programs and a work environment focused on work-life balance.
• Employee benefits, competitive compensation, recognition programs, and rewards.
• Training, professional development, career advancement opportunities, and tuition reimbursement.
• Inclusive, mission-driven workplace with employee resource groups, town halls, collaborative events, volunteer opportunities, and equity-focused initiatives.