Bilingual Health Related Travel Analyst (Healthcare)

Location: Remote in New Brunswick, Canada; work-from-home eligibility depends on meeting requirements

Salary: CAD 46,292–52,078 per year

Company

hirify.global is a national health solutions partner providing insurance, primary care, and emergency medical services across Canada.

What you will do

• Develop expertise in the health-related travel program for eligible Veteran clients.
• Review, analyze, and process authorization and reimbursement requests according to established criteria.
• Communicate with clients, medical consultants, healthcare professionals, and other stakeholders to clarify requests.
• Provide clear, concise, and friendly service by email and phone.
• Organize information and process requests accurately and efficiently while managing multiple software applications.

Requirements

• Must have resided in Canada for at least five years and hold Canadian permanent resident or citizenship status.
• Reliability Status Clearance, Enhanced Level B, is required, including fingerprinting, criminal record and credit checks.
• Bilingual communication skills.
• Post-secondary diploma or degree and/or relevant customer service or office administration experience.
• Strong communication, organization, technical aptitude, multitasking, and attention to detail.
• Ability to work independently and as part of a team under time pressure.

Culture & Benefits

• Permanent full-time employment with opportunities for career development and advancement.
• Monday-to-Friday shifts between 7:00 a.m. and 5:00 p.m., with no weekend work.
• Employer-paid health and dental coverage effective from the first day.
• Employer-matched defined contribution pension plan.
• Paid vacation, an additional first-year vacation week, and an optional vacation purchase program.
• Virtual paid training, wellness resources, fitness centre discounts, and equipment for working from home.