Mailroom Operations Specialist I

Location: Onsite at 11550 Ent Parkway, Colorado Springs, Colorado, United States

Salary: $18–$21 per hour, plus a 7% annual target bonus.

Company

hirify.global and Wings Credit Union joined forces in January 2026 to expand member services, resources, and community impact.

What you will do

• Receive, sort, scan, document, and distribute incoming mail, checks, packages, and paperwork from USPS, FedEx, UPS, and other couriers.
• Route incoming payments and documents through Remit and designated shared-file systems while maintaining centralized records for internal control and audits.
• Track mail items, foreign mail, returned correspondence, insurance notices, canceled warranty checks, and other designated documents.
• Process outbound mail and interoffice correspondence, ensuring correct postage, packaging, labeling, and delivery.
• Research misplaced mail, reconcile check totals, resolve discrepancies, and support business units with accurate processing.
• Maintain confidentiality and comply with organizational policies, regulatory requirements, and Bank Secrecy Act requirements.

Requirements

• High school diploma, GED, or equivalent.
• At least 6 months of general work experience; 1+ year of mail processing experience is preferred.
• Knowledge of USPS, FedEx, and UPS shipping methods, postal regulations, regional demographics, and postal codes.
• Accuracy, organization, time management, communication, basic math, resourcefulness, and independent judgment.
• Experience with computerized mail processing equipment, Microsoft Office, and related supply or processing systems.
• Valid Colorado driver's license with an acceptable driving history required upon hire; OSHA 10-hour certification required or must be obtained within 90 days.

Culture & Benefits

• Full-time employment with health, dental, vision, life, disability, and employee assistance benefits.
• 401(k) match, discretionary profit sharing, and health savings account contributions.
• Paid vacation, sick leave, holidays, floating holidays, volunteer time off, and parental leave.
• Tuition reimbursement and a focus on member service, operational excellence, financial well-being, and community impact.