Document Production Associate

Location: Columbus, Ohio, USA; onsite work at client sites. First shift: Sunday–Thursday, 11:00am–8:00pm.

Salary: $16.59–$22.50 per hour, with possible overtime, shift differential, call-in, and standby pay.

Company

hirify.global provides marketing, packaging, print, document, and business services supported by proprietary technology and data analytics.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents.
• Track document-production work using logs and workflow software.
• Assess requests, coordinate intake and workflows, and complete tasks throughout their lifecycle.
• Perform quality assurance and troubleshoot basic software or hardware issues.
• Communicate deadline or job concerns to clients, team members, leads, and supervisors.
• Meet contracted service deadlines while following client and hirify.global procedures.

Requirements

• High school diploma or equivalent.
• At least one year of document-production experience, preferably in a legal, banking, or large corporate environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and other document-editing software.
• Strong typing, proofreading, organizational, problem-solving, and multitasking skills.
• Ability to handle confidential information, meet deadlines, and work independently and collaboratively.
• Professional communication skills and customer-service experience.

Culture & Benefits

• Professional work environment with professional attire required.
• Ability to work overtime as needed in operations that may run up to 24/7.
• Medical, dental, and vision coverage.
• Paid time off, disability and life insurance, and a 401(k) with company match.
• Parental leave, adoption assistance, tuition assistance, and employer or partner discounts.

Hiring process

• Employment offers are contingent on successfully completing a pre-employment background check and drug screen.