Analyst, HR Operations

Location: hirify.global Place, 181 Bay Street, Toronto, Ontario, Canada

Salary: C$65,000–C$80,000 per year

Company

hirify.global provides global asset management and business operations through diverse lines of business.

What you will do

• Support employees, managers, and HR colleagues with HR-related questions, policies, processes, systems, and self-service tools.
• Manage HR cases from intake through research, resolution, documentation, or escalation.
• Process employee lifecycle transactions in Workday and other HR platforms, including hires, job changes, transfers, promotions, organizational changes, leaves, and terminations.
• Maintain accurate employee data, complete validation reviews, and support onboarding and offboarding activities.
• Investigate transactional and system issues, prepare HR documentation, and partner with other teams on escalated requests.
• Deliver requests according to SLAs, quality standards, controls, confidentiality requirements, and applicable policies.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• At least 3 years of experience in HR administration, HR operations, employee services, or shared services.
• Experience processing HR transactions across the employee lifecycle and working with an HRIS.
• Strong customer service, communication, analytical, problem-solving, organizational, and judgment skills.
• Ability to manage high volumes of requests, maintain data accuracy, resolve complex situations, and handle confidential employee information.
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.

Nice to have

• Workday experience.
• Experience in a high-volume HR service desk or case management environment.
• Experience in a professional services environment.
• Excel experience with formulas, lookups, pivot tables, data review, reconciliation, and auditing.

Culture & Benefits

• Collaborative, entrepreneurial, and disciplined working environment.
• Opportunities for challenging assignments and exposure to diverse businesses.
• Positive, safe, respectful, and accessible workplace.
• Equal opportunity employment and accommodation support during recruitment.