Senior Deal Desk Analyst (SaaS)

Location: Canada; remote, with hybrid flexibility and time in the Toronto office

Salary: CAD 94,000–115,000 per year

Company

hirify.global provides an employee recognition and rewards platform used by more than 4.3 million people across 190 countries.

What you will do

• Own daily Deal Desk execution, including deal reviews, pricing requests, discount approvals, and contract structuring for new business, expansion, and renewal deals.
• Lead complex and non-standard deals by advising on pricing, licensing models, commercial constructs, and strategic trade-offs.
• Partner with Sales, Customer Success, Legal, and Finance to align contract terms, approvals, deal strategy, and commission outcomes.
• Define pricing frameworks, discount matrices, approval governance, deal guardrails, playbooks, and operating procedures.
• Optimize and automate deal approval and contract workflows, reducing manual effort and improving deal cycle times.
• Develop reporting and dashboards, train stakeholders, and mentor Deal Desk Analysts on deal structuring and operational standards.

Requirements

• 6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations in a B2B SaaS environment.
• Strong expertise in SaaS pricing models, discounting, contract structuring, and deal strategy.
• Experience building, documenting, optimizing, and automating scalable processes and workflows.
• Proficiency with Salesforce or an equivalent CRM, CLM tools, workflow systems, and advanced Excel or Google Sheets.
• Strong analytical, communication, stakeholder management, prioritization, and cross-functional collaboration skills.
• Ability to balance commercial flexibility and deal velocity with pricing integrity, policy compliance, and operational consistency.

Culture & Benefits

• Full-time permanent employment with remote work and hybrid flexibility.
• Health benefits and life insurance coverage from the first day.
• Employer-matched RRSP contributions, flexible vacation, parental leave top-up, and an Employee and Family Assistance Program.
• Professional development through LinkedIn Learning, mentorship, and career growth support.
• Recognition programs, employee resource groups, and regular events focused on connection, belonging, and well-being.