Client Services Account Manager – NetLine

Location: Auburndale, Massachusetts, USA; hybrid work with in-person collaboration three days a week or more

Salary: $70,000–$80,000 base salary per year, based on experience

Company

Informa TechTarget provides data-driven B2B technology marketing, lead generation, digital advertising, content, and buyer-intent services.

What you will do

• Act as the primary strategic advisor and day-to-day partner for B2B client accounts.
• Manage end-to-end delivery of multi-channel lead generation programs across multiple accounts.
• Maintain project schedules, coordinate asset delivery, and ensure service-level requirements are met.
• Analyze campaign performance and present actionable optimization recommendations.
• Set up, track, and monitor campaigns in the NetLine Portal.
• Support renewals and identify upsell, cross-sell, and account expansion opportunities.

Requirements

• 3–5 years of experience managing B2B client accounts, digital marketing campaigns, or lead generation programs.
• Experience working in an agency, martech, or media environment.
• Knowledge of B2B marketing funnels, demand generation, content syndication, CPL, CTR, and conversion rates.
• Ability to manage a high-volume portfolio, interpret campaign data, and develop optimization strategies.
• Strong verbal, written, presentation, and executive stakeholder communication skills.
• Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced proficiency in Microsoft Excel and PowerPoint and familiarity with CRM, martech, and digital advertising platforms.

Culture & Benefits

• Hybrid environment with in-person collaboration and flexibility to work from home or remotely when not working in an office or at an event.
• Flexible paid time off, health, vision, dental, parental leave, and 401(k) matching.
• Employee stock purchase plan with company shares offered at a minimum 15% discount.
• Learning, mentoring, LinkedIn Learning access, and support for internal career moves.
• Volunteer days with charity match funding, wellbeing support, employee assistance, and mental health resources.
• International collaboration, recognition programs, and employee community groups.