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5 дней назад

Technical Support Specialist (French Speaking) - 100% Remote - EMEA (SaaS)

Формат работы
remote (только Europe)
Тип работы
fulltime
Английский
b2
Страна
Spain/Portugal/Morocco
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Support Specialist (French Speaking) (SaaS): Diagnosing and troubleshooting customer issues with SaaS functionality, configuration, and integrations with an accent on clear technical problem-solving. Focus on identifying integration and configuration problems and explaining effective solutions to customers.

Location: 100% remote within the candidate's country of residence in EMEA; listed locations include Rabat, Morocco; Lisbon, Portugal; and Barcelona, Spain.

Company

hirify.global provides a SaaS platform for managing customer-facing software functionality, configuration, and integrations.

What you will do

  • Diagnose technical issues experienced by customers.
  • Troubleshoot SaaS platform functionality and configuration problems.
  • Investigate and resolve integration-related issues.
  • Explain technical problems and solutions clearly and effectively.

Requirements

  • Strong problem-solving skills.
  • Ability to troubleshoot technical issues clearly and effectively.
  • French-speaking capability.
  • Residence in an EMEA location where the role is available.

Culture & Benefits

  • 100% remote work from home, a coworking space, or another location within the country of residence.
  • No office attendance is required.

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Categories

Jobs in SpainSaaS jobs