Technical Customer Support Agent (French)

Location: Budapest, Hungary; hybrid work

Company

hirify.global develops 3D printing technology used by industry leaders to design, prototype, and manufacture products, including medical devices.

What you will do

• Support direct customers, distributors, and resellers across the EMEA region through phone, email, and chat.
• Resolve technical and business inquiries related to hirify.global printers.
• Train customers and resellers to use hirify.global printer technology effectively.
• Help resellers provide high-quality service to their customers.
• Collaborate with the global engineering team to investigate and resolve technical issues.

Requirements

• Business-fluent French and English in written and spoken communication.
• Ability to quickly resolve technical issues; technical training is provided.
• Strong listening, interpersonal, telephone, writing, spelling, and grammar skills.
• Ability to work in a hybrid setup in Budapest, Hungary.

Nice to have

• Passion for 3D printing and emerging technologies.
• Experience in a fast-growing startup environment.

Culture & Benefits

• Hybrid work with catered lunch at the office three days per week.
• Private health insurance with Medicare, including Blue package and hospital coverage.
• Monthly or quarterly Budapest public transportation pass.
• Company shares, free beverages and snacks, free 3D prints, and an All You Can Move sports pass with a 9500 HUF monthly allowance.
• Inclusive, dog-friendly office with development opportunities and team events.