Assistant Branch Experience Manager (Retail Banking)

Location: Madison, AL, United States; onsite at the Madison branch

Company

hirify.global provides financial products and services through its branches and member service operations.

What you will do

• Manage branch staff when the Branch Experience Manager is absent.
• Coach, train, and hold staff accountable for following the Sales Flow Model.
• Support branch sales goals, action plans, reporting, lead lists, and corporate initiatives.
• Maintain staff knowledge of credit union products, services, procedures, and the CRM system.
• Serve members by providing account information, opening accounts, resolving issues, and cross-selling products and services.
• Represent Avadian in the communities served and provide relief support at other branches when needed.

Requirements

• Significant financial services and sales experience.
• One to three years of retail banking experience.
• Experience working with sales quotas or managing sales.
• Ability to meet branch sales objectives and maintain member satisfaction.
• Excellent written and verbal communication, decisiveness, professionalism, and a positive attitude.
• High school education or GED; willingness to support other branches in a relief capacity.

Culture & Benefits

• Member-focused branch environment centered on service quality.
• Opportunities to coach staff and support professional development.
• Participation in community representation and outreach.