Provider Relations Liaison

Location: Remote, Work At Home in California, United States; must be a US citizen. The role includes travel to dental offices and other work sites within an assigned territory, with 0–25% travel.

Company

hirify.global provides healthcare services, including United Concordia Dental’s dental provider network and insurance operations.

What you will do

• Recruit prospective dental providers, manage leads, and support provider network growth and retention.
• Negotiate, develop, renew, and maintain provider contracts, reimbursement arrangements, leasing agreements, and performance targets.
• Build relationships with dentists and dental office staff through meetings, presentations, training, and on-site practice visits.
• Explain participation terms, claims and administrative policies, fee schedules, network options, and reimbursement models.
• Collaborate with sales, customer service, dental directors, and advisers to resolve provider, claims, contract, and clinical inquiries.
• Conduct audits, analyze site-visit and network data, and support process improvements for quality programs and URAC accreditation.

Requirements

• US citizenship is required.
• High school diploma or GED.
• 3–5 years of experience in healthcare or insurance, or professional experience presenting concepts and influencing varied audiences.
• 3–5 years of experience as a dental office manager or dental hygienist.
• Strong written and oral communication, time management, organizational, negotiation, and analytical skills.
• Knowledge of ADA/CDT codes and general dental terminology.

Culture & Benefits

• Remote and mobile work environment with regular travel to dental offices and other work sites.
• Work involving collaboration with providers, dental industry professionals, consultants, sales, customer service, and clinical advisers.
• Responsibilities include compliance with HIPAA, company privacy and security policies, applicable laws, and the Code of Business Conduct.