Sales Ops Specialist (IT)

Location: Charlotte, North Carolina, United States; hybrid with required office time for regional activities

Company

hirify.global provides professional IT and managed services across enterprise security, modern infrastructure, and platform engineering.

What you will do

• Support Client Directors with customer projects, daily sales activities, client meetings, and presentations.
• Source products from manufacturers and distributors, including pricing, lead times, and availability.
• Prepare quotations, process sales orders, coordinate logistics, and initiate product returns.
• Register opportunities, track vendor rebates, submit claims, and maintain relationships with manufacturers and distribution contacts.
• Create timely sales reports, recommend process improvements, and provide process guidance to new team members.
• Complete and renew applicable sales certifications and handle special projects assigned by management.

Requirements

• 2–3 years of experience in an IT sales support position.
• Knowledge of and experience with the IT channel.
• Strong organizational, verbal, and written communication skills.
• Ability to work independently and collaboratively under pressure in a dynamic environment.
• Proficiency in Word, Excel, and PowerPoint.
• University or college diploma/degree preferred; HubSpot, ConnectWise Sell, and NetSuite experience is an asset.

Culture & Benefits

• Hybrid work with office attendance based on regional activities.
• Collaboration across business units and departments on a national team with regional support responsibilities.
• Customer-focused, inclusive work environment that values accountability, adaptability, teamwork, and continuous improvement.
• Equal opportunity employer with interview accommodations available upon request.