Account Based Renewals Representative (Public Sector)

Location: Barcelona, Spain

Company

hirify.global develops software that helps innovators design and create buildings, products, factories, and entertainment experiences.

What you will do

• Manage end-to-end renewal workflows across assigned regional accounts.
• Close renewals and protect the existing customer base through timely, accurate execution.
• Identify and close seat expansion opportunities during renewal cycles.
• Monitor auto-renewal settings, analyze account data, and address churn risks and renewal blockers.
• Work with customer procurement teams and coordinate with account executives, customer success managers, and partners.
• Share customer insights and provide feedback on product experience and packaging.

Requirements

• 2–4 years of experience in renewals, inside sales, account management, or customer success, preferably in software or SaaS.
• Fluency in English and French required.
• Experience independently managing high-volume renewal cycles.
• Strong communication, negotiation, organizational, and prioritization skills.
• Experience using CRM systems to manage pipelines, forecasts, and renewal workflows.
• Experience engaging customer procurement or commercial teams.

Nice to have

• Experience with subscription or recurring-revenue business models.
• Experience identifying churn risks and upsell signals through data or customer insights.
• Experience with partner-assisted or partner-led renewals, preferably in the public sector.
• Experience mentoring junior sales or renewal representatives.
• Experience working in cross-regional or matrixed sales organizations.

Culture & Benefits

• Compensation may include base salary, annual cash bonuses, sales commissions, stock grants, and benefits.
• Culture focused on belonging, collaboration, and meaningful work.
• In-person onboarding and/or identity verification may be required.