Client Account Services Manager, Maintenance (Manager/ AVP)

Location: BOS Singapore

Company

hirify.global is a private bank within the OCBC Group, supporting clients through a global network of subsidiaries and offices.

What you will do

• Review client documentation and process post-onboarding maintenance requests accurately and on time.
• Update client static data in the bank's core system.
• Perform sanity checks on periodic review lists and prepare outstanding document lists for Front Office.
• Liaise with Relationship Managers and Marketing Assistants on periodic review and maintenance case status.
• Handle queries, exceptions, deviations, and investigation matters, escalating issues when required.
• Monitor risks and controls and ensure processes comply with bank policies and procedures.

Requirements

• 3–4 years of experience in banking operations, preferably in private banking account services.
• Meticulous, detail-oriented, and able to handle complex cases.
• Ability to work independently with minimal direction and effectively as part of a team.
• Clear and concise verbal and written communication skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Open, collaborative, and fair working culture.
• Professional and personal development programmes.
• Remuneration and non-financial benefits.
• Development opportunities within OCBC Group's global network.