Account Support Student

Location: Düsseldorf, Germany; hybrid, with two days on campus

Company

hirify.global is a hotel price comparison platform that helps travelers find suitable hotels by comparing offers from major booking sites.

What you will do

• Resolve partner issues related to content, inventory, pricing, and product data.
• Handle partner email requests professionally and maintain partner satisfaction.
• Communicate with partners to ensure accurate prices and hotel information on the platform.
• Support operational topics including invoicing and data quality.
• Perform weekly checks of core partner metrics.
• Assist account managers with project-related administrative tasks.

Requirements

• Currently enrolled at a German university and able to provide an enrollment certificate.
• Ideally studying Business Analytics or Online Marketing.
• Strong analytical skills and a service-oriented mindset.
• Strong written communication skills for working with internal stakeholders and external partners.
• Fluent English required; English is the company language.
• Curiosity about AI tools and automation, plus a learning and performance-oriented mindset.

Culture & Benefits

• Approximately 20 working hours per week with flexible working hours.
• Up to two work-from-home days per week.
• Remote work from another location within Germany or selected countries abroad for up to 20 days per year.
• At least 25 vacation days and access to coaching, workshops, conferences, educational meetups, and online learning.
• Campus amenities including a canteen budget, snacks and drinks, gym, sports classes, ergonomic desks, and focused work areas.

Hiring process

• One-way Hireflix video interview.
• Case study assessment.
• Technical interview with the team and case study voice-over.