Customer Engineer CMP (Semiconductor)

Location: Shanghai, China; onsite customer and clean-room work required

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Install, maintain, upgrade, and service customer semiconductor equipment.
• Troubleshoot complex issues using diagnostic tools, digital analytics, documentation, and task plans.
• Perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate with customers and internal business units and lead projects when required.
• Train and mentor junior field service engineers.

Requirements

• Bachelor’s degree and 7–10 years of experience in the semiconductor or equipment-support industry.
• Advanced mechanical aptitude covering pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Advanced knowledge of wafer-processing parameters and strong proficiency with hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.
• Ability to meet onsite safety, environmental, clean-room, and physical requirements, including use of personal protective equipment.

Nice to have

• Project management experience and the ability to lead customer and internal product meetings.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and support for personal and professional development.
• Regular work in clean-room environments with extended standing, walking, climbing, lifting, and use of hand and power tools.
• Full-time regular employment.