Associate Consultant, Client Service Delivery (Fintech)

Location: Manila, Philippines; onsite role

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions worldwide.

What you will do

• Complete assigned deliverables supporting client service delivery and digital product servicing activities.
• Gather, organize, and analyze information to resolve routine product support and client servicing issues.
• Communicate updates and exchange information with clients, colleagues, and other stakeholders.
• Build transactional working relationships to support effective service delivery and collaboration.
• Support complex client service issues and advanced servicing scenarios with more senior staff.
• Complete work accurately and on time in accordance with policies, procedures, and regulatory requirements.

Requirements

• Bachelor’s or university degree.
• Typically 1+ years of relevant experience; relevant internship or professional experience may be helpful.
• Conceptual knowledge of theories, practices, procedures, and systems within the relevant discipline.
• Strong attention to detail and the ability to deliver accurate, consistent work within deadlines.
• Effective written and verbal communication and collaboration skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, and relevant client servicing systems.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal movement and access to senior leaders.
• Inclusive workplace with reasonable accommodation support during the employment process.
• Employee opportunities to contribute time and skills to community and philanthropic initiatives.
• Manila office with a diverse workforce and capabilities.