Content Data Support Specialist (Family History)

Location: Draper, Utah, United States; location-flexible work may be performed from an eligible US office, home, or through a hybrid arrangement, subject to role and location restrictions.

Salary: $20.00–$25.86 per hour, with eligibility for bonus, equity, and comprehensive benefits.

Company

hirify.global provides family history and personal DNA products that help people discover, preserve, and share family stories.

What you will do

• Complete hands-on content production, operational, and data processing tasks.
• Monitor workflows to ensure files, records, and deliverables move accurately through internal systems.
• Assist with basic content and system troubleshooting and escalate complex issues.
• Communicate with internal teams and vendors to resolve content questions and errors.
• Track issues, updates, and resolutions while maintaining clear process documentation.
• Test workflows and verify data accuracy before content moves to the next production stage.

Requirements

• Confidence using computers, content systems, and multiple internal tools.
• Strong organization, communication, attention to detail, and ability to manage multiple tasks.
• Ability to address basic operational issues and escalate matters requiring additional support.
• Basic familiarity with spreadsheets, databases, or simple SQL concepts.
• Experience in content operations, data entry, production support, or technical support; internships are accepted.

Nice to have

• Coursework in digital media, information science, archives, library studies, or digitization-focused programs.

Culture & Benefits

• Location-flexible work through an eligible US office, home, or hybrid arrangement.
• Inclusive and diverse work environment where ideas and perspectives are valued.
• Health, dental, and vision benefits.
• Bonus and equity eligibility.
• Employment is contingent on a legally compliant background check.