Employee Benefits Account Manager (Emerging Markets)

Location: Hybrid role in Raleigh, North Carolina, United States; on-site client meetings may be required.

Company

Insurance brokerage and consulting firm providing employee benefits, risk management, and related financial solutions through a nationwide network of offices.

What you will do

• Manage a book of fully insured and applicable self-insured employee benefits accounts.
• Act as the primary liaison between clients and insurance carriers, providing consultative guidance and proactive support.
• Advise clients on ERISA, COBRA, FMLA, Form 5500 reporting, and Health Care Reform compliance.
• Set up group insurance contracts and manage annual renewals, contractual changes, enrollment communications, and benefit updates.
• Evaluate carriers, analyze quotes, recommend benefit products, and develop alternative plan and cost-reduction strategies.
• Coordinate client meetings, resolve contract and billing issues, and support relationship growth and retention.

Requirements

• At least 2 years of experience in employee benefits or a related marketplace.
• Practical knowledge of employee benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license, or ability to obtain one within 4 months of employment.
• Bachelor’s degree preferred.
• Proficiency with Microsoft Office and internet-based applications.
• Strong communication, negotiation, presentation, analytical, organizational, and attention-to-detail skills.

Culture & Benefits

• Professional development and employee recognition programs.
• Competitive pay, incentives, and benefits.
• Medical, dental, vision, wellness, life, and short- and long-term disability benefits.
• 401(k), flexible spending accounts, health savings accounts, paid time off, paid family leave, and paid holidays.
• Community engagement, sustainability, diversity, equity, and inclusion initiatives.