Account Coordinator - Employee Benefits

Location: Portland, OR, USA

Company

Brown & Brown provides insurance and employee benefits services through customer-focused teams.

What you will do

• Support 5–6 Small and Large Group Employee Benefits Account Managers.
• Complete data entry, filing, customer plan processing, and file retrieval tasks.
• Coordinate with insurance carriers to obtain customer materials and follow up on requests.
• Process employee enrollment additions, terminations, and changes.
• Communicate with carriers about billing discrepancies and simple claims issues.
• Prepare customer forms and employee communications, review contracts, and organize carrier meetings.

Requirements

• Bachelor’s degree or high school graduation with at least one year of office experience; equivalent combinations of education and experience may be considered.
• Willingness and desire to learn the Employee Benefits insurance industry.
• Fluency with Microsoft Windows, Office 365, Word, and Excel.
• Ability to learn software quickly and work accurately with confidential information.
• Excellent telephone demeanor, customer service, and interpersonal skills.
• Ability to work in Portland, OR, USA.

Culture & Benefits

• Merit-based culture focused on initiative and customer outcomes.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.