Pharmacy Care Coordinator - Clinical Pharmacy Operations

Location: Remote USA

Salary: $23.00–$30.00 per hour

Company

hirify.global is a healthcare company founded in 2017 that combines an integrated care platform, clinical services, advanced data, and AI to improve the health and well-being of older Americans.

What you will do

• Make outbound calls and use portal chat to schedule pharmacist appointments and address clinical gaps or medication concerns.
• Coordinate medication recommendations with members, providers, and pharmacies, including follow-up on claims issues, pickups, and discontinuations.
• Reach out to providers and members regarding lower-cost medication alternatives.
• Manage an assigned caseload with timely follow-up, clear next steps, and thorough documentation.
• Help members navigate hirify.global benefits and support clinical pharmacy outreach programs.
• Participate in sprints, pilots, special projects, team coverage, and onboarding support.

Requirements

• At least 3 years of experience in healthcare or retail pharmacy.
• Active National PTCB Certification.
• Comfort making a high volume of outbound calls to members, providers, and pharmacies.
• Ability to manage daily responsibilities independently and shift between tasks, projects, and priorities.

Nice to have

• Strong organization and attention to detail.
• Ability to learn new software and adapt to evolving tools and workflows.
• Clear communication with physicians, pharmacies, and patients.
• Adaptability, teamwork, and interest in improving processes.

Culture & Benefits

• Mission-driven, team-oriented, and collaborative work environment.
• Employer-sponsored health, dental, and vision plans with low or no premium.
• Generous paid time off and a parental leave program.
• $100 monthly mobile or internet stipend.
• Stock options for all employees and a 401(k) program.