8 дней назад
Bilingual Spanish Personal Banker
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Spanish Personal Banker (Retail Banking): Building and deepening branch customer relationships through proactive sales, financial guidance, and personalized banking solutions with an accent on customer loyalty, product knowledge, and bilingual service. Focus on identifying customer needs, growing share of wallet, managing risk, and delivering accurate branch operations.
Location: In-office in Tampa, Florida (7305 W Waters Avenue, Tampa, FL 33634)
Company
operates a retail banking organization focused on customer relationships, financial products, and branch-based services.
What you will do
- Acquire and deepen branch customer relationships through proactive sales and service activities.
- Identify customer needs and recommend banking solutions that improve financial wellbeing and build loyalty.
- Conduct outbound calls, appointment setting, lobby engagement, and service-to-sales conversations.
- Educate customers on financial transaction options, products, technology, tools, and resources.
- Resolve customer problems while managing risk and following banking policies and procedures.
- Support efficient and accurate daily branch operations.
Requirements
- Spanish speaking ability is required.
- Typically requires an associate degree or equivalent combination of education and experience; the posting also states that no degree is required.
- Typically requires 3+ years of related experience or relevant product knowledge.
- Strong customer service, communication, prospecting, sales, problem-solving, and banking product knowledge.
- Ability to manage multiple priorities, understand customer needs, and follow risk-management procedures.
- Employment visa sponsorship and STEM OPT participation are not provided.
Culture & Benefits
- In-office work environment with an emphasis on inclusion, respect, collaboration, and employee support.
- Eligible full-time employees may receive medical, prescription, dental, vision, life, and disability coverage.
- Benefits may include a 401(k) match, pension, stock purchase plan, dependent care support, and educational assistance.
- Paid time off may include parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and tenure.
- Wellness programs may include financial incentives and additional family-support benefits.
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