Customs Brokerage Specialist (U.S. Customs)

Location: South San Francisco, California, United States; hybrid attendance required with reporting to SF offices three times a week

Salary: $25.37–$35.51 USD hourly

Company

hirify.global provides freight forwarding, import and export services, customs brokerage, trade advisory, transportation, distribution, and e-commerce trade facilitation solutions.

What you will do

• Prepare, analyze, and submit customs and transportation documentation to U.S. Customs, agents, and clients.
• Provide customer service and resolve issues affecting the release and movement of freight.
• Maintain relationships with customers, correspondent brokers, carriers, and other service providers.
• Resolve billing, banking, letter of credit, payment, invoicing, and vendor payment issues.
• Enter and correct data, complete accounting adjustments, and collect delinquent payments.
• Develop freight rates and quotes, negotiate carrier rates, and coordinate post-entry activities where required.

Requirements

• High school diploma or GED required.
• At least 12 months of brokerage, transportation, and/or customer service experience required; 1.5 years of work or field experience preferred.
• Knowledge of U.S. Customs regulations, federal transportation requirements, and HTS classification.
• Proficiency with MS Office, Outlook, phones, fax, photocopiers, printers, and scanners.
• Strong written and verbal communication, organizational, interpersonal, mathematical, and problem-solving skills.
• Ability to handle high-volume, time-sensitive work independently with minimal supervision.

Culture & Benefits

• Paid training is provided.
• Monday–Friday schedule from 8:00 a.m. to 5:00 p.m.
• Eligible employees receive health, vision, and dental insurance.
• Retirement benefits and tuition reimbursement are available.
• Employment includes fair-chance consideration and equal-opportunity hiring practices.