Senior Director, Content Strategy & Corporate Communications (AI/SaaS)

Location: Remote, U.S.-based; Eastern Time core working hours preferred. Approximately 15% travel may be required, with occasional availability outside normal business hours for crisis response, launches, events, and regional needs.

Company

hirify.global is a software company serving technology solution providers through a platform for business management, service delivery automation, remote technology control, and partner growth.

What you will do

• Lead the combined Content Strategy and Corporate Communications function across narrative governance, editorial strategy, public relations, executive thought leadership, internal and partner communications, social engagement, events, and reputation management.
• Translate business priorities, including platform differentiation, PSA, AI and automation, CW Agentic, product launches, partner experience, renewal durability, and revenue growth, into content and communications roadmaps.
• Govern company messaging across brand, product, partner, event, executive, demand generation, sales enablement, social, PR, and internal communications.
• Oversee content, PR, social, experiential content, and editorial production leaders while improving calendars, asset lifecycles, quality control, and cross-functional execution.
• Lead executive communications, thought leadership, crisis communications readiness, monitoring, escalation, and post-incident learning with senior stakeholders and partner functions.
• Build dashboards, AI-enabled workflows, automation, playbooks, governance, and reporting systems to improve scalability, consistency, insight quality, and measurable business impact.

Requirements

• 10+ years of relevant experience in content strategy, corporate communications, public relations, executive communications, editorial, brand, product marketing, or related fields.
• 4+ years of people management experience, including leadership of a small to medium multidisciplinary team.
• Experience advising executives, managing agencies or vendors, and collaborating across Marketing, Product, Sales, Legal, Security, People/HR, Customer Success, Partner Experience, Support, and Events.
• Deep knowledge of PR, media relations, crisis and issues management, internal and partner communications, executive communications, content strategy, social engagement, and reputation management.
• Strong writing, editing, presentation, analytical, stakeholder management, and executive influence skills, with the ability to explain complex technical, product, AI, and operational topics clearly.
• Moderate to high fluency in using AI tools in daily workflows, plus familiarity with content management, project management, media monitoring, social listening, SEO, CRM, analytics, and reporting tools.

Nice to have

• Bachelor's degree in a related field or equivalent business experience.
• Experience in B2B SaaS, cybersecurity, IT management, enterprise software, managed services, or partner- and channel-led businesses.
• Experience leading a people manager or second-line leader.
• Writing samples.

Culture & Benefits

• Remote work arrangement for U.S.-based employees.
• Inclusive, community-driven environment focused on collaboration, discovery, debate, and diverse perspectives.
• Work includes collaboration with colleagues and partners across North America, EMEA, and APAC.
• Role combines strategic leadership with hands-on editorial, communications, people leadership, and operating model ownership.