5 дней назад
Partner Experience (Analyst – Associate) (Fintech)
75 000 - 100 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Partner Experience (Analyst – Associate) (Fintech): Managing financial advisor and partner relationships while configuring a platform for alternative investment workflows, with an accent on service delivery, data analysis, and platform integrations. Focus on resolving partner issues, designing document and approval workflows, driving automation and AI adoption, and leading cross-functional delivery projects.
Location: New York, New York; hybrid model with a minimum of 3 days in the office per week for most roles
Salary: Analyst: $75,000–$100,000 annually; Associate: $101,000–$125,000 annually, plus performance bonus
Company
provides alternative investment access, education, transaction capabilities, and technology solutions for independent financial advisors and wealth management firms.
What you will do
- Own relationships, service delivery, and escalations for financial advisors, firms, and partners.
- Configure the platform, including firm, user, and fund permissions, connectivity, integrations, and workflow testing.
- Lead partner education, training, platform demonstrations, and consultative support.
- Perform business and data analysis, troubleshoot platform and data issues, and build reports.
- Design document digitization and approval workflows while maintaining process and technical documentation.
- Lead platform delivery, process improvement, automation, and AI-related initiatives with Product, Technology, Transformation, Sales, and Enablement teams.
Requirements
- Analyst level: 0–2 years of experience in client service, solutions, operations, or platform configuration within financial services; relevant internships or academic experience may be considered.
- Associate level: 3–5 years of experience, including alternative investment or fund knowledge and direct platform configuration or data analysis experience.
- Bachelor’s degree in business, economics, finance, computer science, or a related discipline.
- Strong communication, relationship-building, stakeholder management, and technical information translation skills.
- Experience with Microsoft Office, CRM tools, data validation, documentation, and platform or process testing.
- For Associate roles, advanced experience with Excel, SQL, Tableau, and concurrent partner relationship management is required.
Nice to have
- FINRA Series 7 and 63, or willingness to obtain them within 6 months of hire where required.
- Experience in a small or mid-sized firm, startup environment, or relevant internship.
Culture & Benefits
- Inclusive workplace focused on community, growth, innovation, and employee support.
- Hybrid in-office work model.
- Subsidized healthcare with employer-paid dental and vision insurance.
- Employer-matched retirement plan, wellness programs, generous paid time off, and parental leave.
- Technology, including AI tools, supports parts of the recruitment process while hiring decisions remain human-led.
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