Salesforce Administrator (AI)

Location: Mexico City

Company

hirify.global develops a cloud-native Identity Security Platform for governing human and machine identities across enterprise infrastructure, applications, data, and AI.

What you will do

• Administer and maintain Salesforce Sales Cloud, Service Cloud, and related functionality.
• Manage user accounts, profiles, roles, permission sets, data imports, exports, updates, and deduplication.
• Configure Salesforce to support Lead-to-Quote processes, including leads, accounts, contacts, and opportunities.
• Maintain data integrity, resolve user and data issues, and document configurations and administrative procedures.
• Support releases, sandbox testing, deployments, enhancements, integrations, and small projects with senior administrators and developers.
• Configure flows and business rules and help evaluate Salesforce AI/Agentforce use cases.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.
• At least 2 years of experience with Salesforce or CRM systems.
• Strong knowledge of Salesforce standard objects, including Leads, Accounts, Contacts, and Opportunities.
• Ability to translate business requirements into practical, maintainable Salesforce solutions.
• Strong problem-solving and analytical skills, with the ability to work independently and collaboratively.
• Salesforce Administrator Certification (ADM-201) is preferred or may be in progress.

Nice to have

• Experience with Salesforce Flows and other automation tools.
• Hands-on experience deploying, governing, testing, or improving Salesforce AI/Agentforce use cases.
• Experience supporting internal users or working in a help desk environment.
• Knowledge of Zapier, MuleSoft, APIs, or similar integration tools.
• Familiarity with L2Q tools such as Impartner, 6Sense, Demandbase, ZoomInfo, or Openprise.

Culture & Benefits

• Work with a global, collaborative organization focused on protecting human and machine identities.
• Culture centered on innovation, respect, ownership, adaptability, integrity, and teamwork.
• Competitive salary and a meaningful bonus program.
• Healthcare insurance, pension or retirement matching, comprehensive life insurance, and an employee assistance program.
• Paid time off and company holidays, with opportunities for career progression.

Hiring process

• Conditional offers require a comprehensive criminal background check and verification of education and employment.
• Publicly posted social media sites may be reviewed during the hiring process.