Digital Campaign, Automation & Quality Documentation Specialist (Salesforce Marketing Cloud)

Location: Remote/home-based in Portugal; locations mentioned include Porto Salvo and Lisbon.

Company

hirify.global provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Support Salesforce Marketing Cloud campaigns, CoE briefings, and follow-up activities.
• Validate test emails and landing pages for quality and accuracy.
• Maintain campaign evidence files, closure checklists, documentation, SOPs, and work instructions.
• Support Ask SAM/Jira workflows, audience selection, segmentation, and campaign reporting.
• Identify opportunities for process improvement, automation, templates, and standardization.
• Coordinate with stakeholders and delivery teams while managing multiple campaign tasks and deadlines.

Requirements

• Excellent written and spoken Dutch and English.
• Accurate, structured, reliable, and disciplined approach to administrative work and documentation.
• Comfort working with data, lists, fields, filters, quality checks, and multiple stakeholders.
• Ability to communicate proactively, raise risks, ask questions, follow up, and learn new tools quickly.
• Experience with regulated communications, healthcare, pharmaceutical services, B2B marketing, or quality-controlled processes is strongly preferred.
• Experience with Salesforce Marketing Cloud, Salesforce, campaign tools, audience segmentation, CRM/database work, OneKey, HCP/HCO data, or DeSelect is strongly preferred.

Nice to have

• Understanding of the Dutch healthcare landscape, including healthcare professionals, hospitals, pharmacies, primary care, and care pathways.
• Experience with ISO standards, SOPs, audit documentation, or audit-ready processes.
• Experience coordinating with offshore or nearshore delivery teams.
• Affinity with automation, process improvement, and digital campaign delivery.

Culture & Benefits

• Work in a structured, collaborative Marketing Services team supporting regulated healthcare communications.
• Contribute to a more digital, scalable, measurable, and future-ready service model.
• Develop expertise in Dutch healthcare marketing operations and digital campaign delivery.
• Work in an environment focused on diversity, inclusion, belonging, quality, and collaboration.