Supervisor (Luxury Fashion Retail)

Location: Unit 1 High Chelmer, 2 New London Road, Chelmsford, United Kingdom

Salary: £31,450 per annum

Company

hirify.global is a UK luxury retailer offering contemporary designer clothing, footwear, and accessories across more than 35 stores and over 200 brands.

What you will do

• Support the leadership team in driving store performance, commercial results, and departmental objectives.
• Oversee and motivate Sales Advisors, providing coaching, guidance, and development support.
• Analyze sales data and KPIs to identify opportunities and make informed commercial decisions.
• Manage daily store operations, communication tools, wage controls, and adherence to company procedures.
• Control stock movement, conduct accurate store audits, and maintain visual standards.
• Build effective relationships with store management, head office teams, customers, and external stakeholders.

Requirements

• At least one year of experience in premium or luxury fashion retail, ideally in a supervisory or management-related role.
• Experience supporting, motivating, and guiding team members in a fast-paced retail environment.
• Demonstrated ability to achieve sales targets and deliver commercial results.
• Knowledge of fashion brands, trends, materials, merchandising, stock control, and loss prevention.
• Strong verbal and written communication, problem-solving, and decision-making skills.
• Ability to work in the Chelmsford store, United Kingdom.

Culture & Benefits

• 28 days of annual holiday, inclusive of bank holidays.
• 20% staff discount across Frasers Group stores and 50% in-store uniform discount.
• Weekly, monthly, and quarterly commercial bonuses, including commission-led bonuses.
• Long-service awards and discounted gym membership.
• Career development opportunities and development courses leading to national qualifications.