Case Management Associate 1

Location: El Cajon, California; must reside in San Diego County. Full-time in-office work, Monday–Friday, 8:00 a.m.–5:00 p.m.

Salary: $22.50–$26.50 per hour

Company

hirify.global provides public-sector consulting, technology, operations, and human services solutions for government agencies.

What you will do

• Design participant plans covering work activities, education, training, and vocational goals.
• Conduct assessments and determine eligibility for supportive services such as childcare and transportation.
• Monitor participant progress, attendance, compliance, and achievement of stated outcomes.
• Maintain case files, records, forms, and required program documentation in specialized systems.
• Coordinate with county agencies, employers, educational programs, and community resources.
• Provide in-person case management and maintain monthly contact with employed participants.

Requirements

• Must reside in San Diego County and work full-time in the office.
• 2–4 years of customer relationship management or case management experience.
• Associate’s or Bachelor’s degree preferred; a two-year degree plus two years of sales or client-account experience may substitute for a four-year degree.
• Strong communication, active listening, empathy, cultural awareness, accuracy, and attention to detail.
• Ability to maintain confidentiality, manage records, prioritize deadlines, and work independently.
• Ability to support and motivate participants with physical and/or mental disabilities.

Culture & Benefits

• Medical and dental benefits.
• 401(k) plan.
• Paid time off and parental leave.
• Bereavement leave.
• Visa and work authorization sponsorship is not available for newly hired foreign national workers, including H-1B sponsorship.