Emergency Assistance Case Manager

Location: Kenosha, Wisconsin, USA

Salary: Up to $23.58 per hour

Company

hirify.global provides workforce development services through career centers, community sites, and partner organizations, supporting job seekers and career changers in high-demand industries.

What you will do

• Process Emergency Assistance applications for families facing homelessness, impending homelessness, or energy crises.
• Conduct eligibility assessments and verify documentation under W-2 and DCF policies.
• Issue benefits accurately and on time while guiding families through the application process.
• Connect participants with housing assistance, utility support, food programs, employment services, and other stabilization resources.
• Maintain confidential case records and monitor application outcomes and ongoing needs.
• Coordinate service delivery with the EA Case Manager Lead and other program staff.

Requirements

• High school diploma or equivalent.
• At least two years of experience in case management, crisis intervention, or public assistance programs.
• Strong organizational and communication skills, including the ability to support families in crisis and diverse populations.
• Proficiency in Microsoft Office and case management systems.
• Ability to work onsite in Kenosha, Wisconsin, USA.

Nice to have

• Associate or bachelor’s degree in human services, social work, or a related field.
• Experience with Emergency Assistance or W-2 programs.
• Familiarity with CARES and WWP systems.
• Bilingual Spanish or Hmong skills.

Culture & Benefits

• Full-time first-shift schedule.
• Learning opportunities and networking programs.
• Work focused on supporting families and creating lasting community impact.
• Inclusive and respectful work environment with equal employment opportunity.