Supervisor, Vault Support (Collectibles)

Location: New Castle, Delaware, United States; onsite five days per week, Monday through Friday, 7:00 a.m. to 4:30 p.m.

Salary: $68,000–$75,000 per year

Company

hirify.global provides grading, authentication, vaulting, and sales services for collectible trading cards, autographs, comic books, coins, video games, tickets, and memorabilia.

What you will do

• Supervise, schedule, develop, and assign work to teams across Inventory Control, Photography, Title Editing, and Operational Support.
• Lead inventory control, monitoring inventory levels, capacity, accuracy, shrink, and inventory variances.
• Support daily operational workflows, supply chain activities, order volume, and service-level goals.
• Report KPIs and business results while partnering with senior leadership and internal stakeholders.
• Lead onboarding, training, process improvement, project management, and operational innovation initiatives.
• Own safety, quality, productivity, throughput, service, staffing, and employee performance across the vault support teams.

Requirements

• 5+ years of managerial or supervisory experience in an operations environment.
• Bachelor's degree in a related field or equivalent work experience.
• Proficiency with Warehouse Management Systems and knowledge of inventory management, order fulfillment, and shipping processes.
• Strong written and verbal communication, project management, organizational, and stakeholder collaboration skills.
• Data-driven problem-solving skills, including experience with Excel or Google Sheets.
• Must work onsite at the New Castle, Delaware facility five days per week.

Nice to have

• Familiarity with trading cards, tickets, and other collectibles.

Culture & Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays.
• Employee discounts on select grading services.
• Team celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require candidates to keep their cameras on; some interview steps may take place by phone.
• A final onsite interview may be requested at the company's discretion.