AR Recovery/Healthcare Denials Specialist (On-site Plano, TX) (Healthcare Revenue Cycle)

Location: On-site in Plano, Texas, United States

Company

hirify.global develops healthcare revenue management and ARO software to improve medical billing and collections.

What you will do

• Investigate and resolve healthcare insurance denials and underpayments.
• Contact insurance companies, affiliates, and providers to resolve claim issues.
• Analyze contracts, billing records, and collections to ensure accurate reimbursement.
• Prepare appeals, patient correspondence, and payer communications.
• Identify denial trends, support process improvements, and mentor junior representatives.
• Maintain HIPAA-compliant documentation of all work performed.

Requirements

• 3+ years of experience in healthcare insurance billing, follow-up, reimbursement, and collections in a hospital or BPO vendor environment.
• Deep knowledge of payer rules, denial reasons, and appeals processes.
• Experience with healthcare billing and EHR systems such as EPIC, Paragon, Zirmed, or similar.
• Knowledge of medical terminology, claim types, UB-04, CPT, ICD, DRG codes, and EOB/RA.
• Strong written and verbal communication, analytical, problem-solving, and Microsoft Excel and Word skills.
• Ability to work on-site in Plano, Texas, United States.

Nice to have

• Medicaid, Medicare, and commercial billing experience.
• Associate or Bachelor’s degree.

Culture & Benefits

• Work with an innovative team using advanced ARO technology.
• Career growth opportunities in healthcare finance and revenue cycle management.
• Competitive salary and benefits.
• Supportive, agile, customer-centric, reliable, and engaged work culture.
• Commitment to HIPAA, FCRA, GLBA, confidentiality, ethics, and continuous learning.