8 дней назад
AI Product Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
AI Product Manager (LLM/Fintech): Scaling Addri from a support-focused prototype into a unified conversational interface for shopping, credit, payments, and customer support with an accent on conversational product design, AI evaluation, grounding, and trust and safety. Focus on launching customer-facing LLM flows, building quality gates and test frameworks, deploying guardrails for high-stakes financial actions, and quantifying business impact.
Location: Remote in Latin America
Company
is a financial technology platform providing banking, payments, credit, e-commerce, and marketing services in Colombia.
What you will do
- Scale Addri, an AI-powered conversational assistant, into a unified in-app interface for shopping, credit management, payments, and issue resolution.
- Launch in-app conversational support, product discovery, purchase assistance, banking, and credit flows.
- Improve AI resolution rates, customer satisfaction, task completion, conversion, and support efficiency.
- Build test sets, LLM-as-a-judge frameworks, human review processes, and pre-launch quality gates.
- Define grounding data sources, action confirmations, escalation guardrails, privacy protections, and compliance protocols with Risk, Data, and Legal.
- Develop a business case covering cost savings and conversion impact to guide future investment.
Requirements
- Experience shipping customer-facing LLM products such as assistants or agents beyond the demo stage.
- Experience scaling early-stage products and driving iterative improvements after launch.
- Deep experience with AI evaluation frameworks, including test sets, LLM-as-a-judge, human review, and use-case quality thresholds.
- Technical fluency in RAG, embeddings, prompting, and tool use, with the ability to collaborate with ML engineers.
- Experience deploying AI in high-stakes environments with human handoffs, privacy protections, and safety limits.
- Native Colombian Spanish and fluent professional English are required.
Nice to have
- Active hands-on use of modern AI tools and familiarity with current model capabilities, limitations, and industry developments.
Culture & Benefits
- Work on financial products designed to improve access to shopping, payments, banking, and credit.
- High-impact environment with ownership, collaboration, and significant influence on technology, strategy, culture, and values.
- Competitive compensation, company equity, and benefits.
- Opportunity to work with an international team while helping scale a fast-growing fintech business.
Hiring process
- People interview with a recruiter, followed by an initial interview with the hiring manager.
- Deep-dive interviews with future colleagues and cross-functional team members.
- Live business case and final interview with the founder.
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