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7 дней назад

Client Operations Specialist (Sales Operations)

75 000 - 100 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Operations Specialist (Sales Operations): Managing customer transactions, sales pipelines, forecasts, pricing proposals, orders, and account records for technology clients with an accent on customer satisfaction, gross profit margin, and cross-functional coordination. Focus on analyzing client needs, structuring deals, maintaining vendor relationships, and resolving high-volume operational requests through Salesforce and internal support teams.

Location: United States; remote

Salary: $75,000–$100,000 per year in on-target earnings, including base salary and applicable target bonus

Company

hirify.global builds platforms for digital business using cloud infrastructure, automation, analytics, and software delivery.

What you will do

  • Manage the transaction lifecycle from quote to cash and coordinate internal support resources.
  • Review and maintain sales pipelines and forecasts with assigned Client Directors in Salesforce.
  • Prepare customer pricing, proposals, and deal structures according to account requirements.
  • Work with Client Directors and vendors to improve communication, discounts, and turnaround times.
  • Accept customer orders, verify booking documentation, and coordinate invoice-aging reviews with accounts receivable.
  • Maintain client profiles, quote history, and value-added account materials such as SLAs, presentations, and order histories.

Requirements

  • Bachelor’s degree.
  • 2–3 years of sales support experience preferred, ideally in the technology industry.
  • Experience working in a high-volume, fast-paced sales environment.
  • Strong communication, interpersonal, organizational, multitasking, and time-management skills.
  • Ability to analyze client needs, calculate margin percentages, solve problems independently, and work effectively under pressure.
  • Salesforce or other CRM experience is preferred.

Culture & Benefits

  • Remote work for candidates based in the United States.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid company holidays, paid time off, and paid parental and caregiver leave.
  • Professional development through cross-department training, certifications, and credentials.
  • Work-life balance and a positive, inclusive work environment.

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