Claims Associate (Insurance)

Location: On-site in Florence, Alabama, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related solutions.

What you will do

• Review claim forms, medical records, and related documents for required information.
• Enter new claim data and maintain accurate claim files in the claims management system.
• Prepare letters, forms, and correspondence for claims adjusters.
• Scan, organize, route, and electronically maintain incoming claim documents and mail.
• Process authorized claim-related expenses and payments.
• Support claims adjusters with calls, administrative tasks, documentation follow-up, and timely file processing.

Requirements

• High school diploma or equivalent.
• Current and valid driver's license.
• Strong attention to detail, organization, and ability to prioritize multiple deadlines.
• Ability to identify missing or incomplete information and follow established processes.
• Good written and verbal communication skills, including professional communication with internal and external contacts.
• Basic computer proficiency and ability to learn claims management systems and terminology.

Nice to have

• Experience with Microsoft Word, Excel, and Outlook.
• Administrative, clerical, customer service, insurance, or claims support experience.
• Additional education or training in insurance, business, administration, or a related field.
• Previous insurance claims experience.

Culture & Benefits

• On-site collaboration with team leadership and cross-functional partners.
• Medical, dental, vision, life, and disability insurance.
• Paid sick time, paid time off, holidays, and family leave.
• 401(k) with immediate vesting, HSA, FSA, and commuter benefits.
• Employee Assistance Program, Calm app subscription, wellness resources, and employee discount programs.
• Fertility benefits, legal plan options, and pet insurance.