2 дня назад
Care Manager (Healthcare)
23 - 26$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Care Manager (Healthcare): Supporting Medicaid home-care members and caregivers through field-based supervisory visits, home inspections, care coordination, and customer service with an accent on safety, compliance, and patient independence. Focus on assessing home environments, monitoring caregiver performance, documenting activities in Salesforce, and escalating health or safety concerns across Weld and Boulder counties.
Location: Field-based throughout Denver, Weld County, and Boulder County, Colorado; requires fieldwork and frequent travel to patients’ homes 5 days per week
Salary: $23.00–$26.00 per hour
Company
is a healthcare company providing home-care services to Medicaid patients across the United States.
What you will do
- Schedule and conduct quarterly supervisory visits for home-care compliance.
- Perform home inspections to assess participant safety and environmental compliance.
- Support members and caregivers with authorized care hours, service plans, and ongoing care needs.
- Monitor caregiver daily notes and identify training or support needs.
- Communicate health, safety, and unmet-care concerns to the staff RN and Case Manager.
- Document member and caregiver interactions and field activities in Salesforce and the CRM.
Requirements
- Bachelor’s degree or equivalent work experience.
- Two or more years of experience as a bedside CNA, QMAP, Direct Care Worker, Medical Assistant, or in a similar role.
- At least one year of call center, telephonic outreach, customer service, or related experience.
- Strong verbal and written communication, rapport-building, problem-solving, critical thinking, and time-management skills.
- Ability to work independently, identify concerns, escalate issues, and maintain patient confidentiality under HIPAA guidelines.
- Comfort with computer software navigation and a fast-paced startup environment.
Nice to have
- Salesforce experience.
Culture & Benefits
- Values include service and empathy, ownership, integrity, positivity, and inclusivity.
- Medical benefits and retirement plans.
- Wellness programs and company events.
- Ongoing learning and career-development opportunities.
- Employee-focused environment with meaningful patient impact.
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