Sales Prospecting Coach (AI)

Location: Hybrid, based in the Austin, Texas or Tempe, Arizona office.

Company

AI-powered customer experience platform that helps organizations resolve customer problems in real time across voice and digital channels.

What you will do

• Audit Account Executive discovery and cold outreach calls, evaluating pitch delivery, objection handling, value framing, and closing techniques.
• Conduct weekly one-to-one call reviews, group role-play workshops, and live coaching sessions in the Austin and Tempe offices.
• Build vertical prospecting playbooks covering industry terminology, customer pain points, and value propositions.
• Coach representatives on account mapping, buying-committee sequencing, persona-based messaging, and warm introductions.
• Use call analytics and AI conversation insights to identify talk-track trends, competitive mentions, buyer objections, and conversion opportunities.
• Translate field feedback and conversion data into recommendations for Sales Operations, Marketing, sales leadership, and frontline managers.

Requirements

• 7–10+ years of combined experience in B2B SaaS sales, sales coaching, or sales enablement, including experience as an Account Executive or Sales Prospecting Lead.
• Expertise in cold calling, multi-touch cadences, objection handling, account mapping, and cold-email copy strategy.
• Experience developing prospecting strategies and messaging for specialized verticals such as technology, financial services, healthcare, or retail.
• Experience conducting structured call audits, delivering constructive feedback, and creating skill-remediation plans.
• Ability to work onsite at the Austin and Tempe sales offices as required.
• Strong facilitation and presentation skills, plus familiarity with Salesforce, Salesloft, Highspot, and hirify.global.

Nice to have

• Bachelor’s degree or equivalent practical experience.

Culture & Benefits

• Work at the center of AI transformation in business communications.
• Use AI tools and contribute to products that automate customer interactions and sales work.
• Competitive salary and comprehensive benefits.
• Training programs and opportunities for professional growth.
• Inclusive offices designed to support collaboration, connection, and continuous learning.